I ordered the incorrect part and within 3 minutes of placing the order, I had emailed the company stating that I had ordered the incorrect part and requested that they substitute the correct part before shipping. I never received a response and received the incorrect part.
I ordered the correct part and have been for over 2 months to return the incorrect item. I have never received a response to date. I am stuck with a $ 35.00 part that I cannot return because I cannot get any kind of response to my request for a return.
I contacted the BBB and they ended up closing my complaint due to the company not responding to the complaint.
They will respond immediately to an order but if you need anything further you will never receive a response or any type of resolution. You better know EXACTLY what you need before you order because you will be stuck with the original order and never get any kind of response. Ever.
DHcameras Reviews
I ordered the incorrect part and within 3 minutes of placing the order, I had emailed the company stating that I had ordered the incorrect part and requested that they substitute the correct part before shipping. I never received a response and received the incorrect part.
I ordered the correct part and have been for over 2 months to return the incorrect item. I have never received a response to date. I am stuck with a $ 35.00 part that I cannot return because I cannot get any kind of response to my request for a return.
I contacted the BBB and they ended up closing my complaint due to the company not responding to the complaint.
They will respond immediately to an order but if you need anything further you will never receive a response or any type of resolution. You better know EXACTLY what you need before you order because you will be stuck with the original order and never get any kind of response. Ever.