Credit Consulting Services Inc updated their website to force consumers to make recurring payments at amounts CCS decides. I have a Term of Agreement dated May 19, 2015, to pay $43.05 per month. The CCS website violates my Term of Agreement with the agency. The website leaves no minimum payment options. I made several attempts to make a $50 non-reoccurring payment. The website REFUSED every attempt. I have been making regular monthly payments in different amounts (never less than the T of A) since I started paying off the debt.
Credit Consulting Services Inc. stopped sending me monthly paper statements claiming the statements were being redirected back to their agency. I have not had ANY of my other mail sent back to the senders. I called last month in November and requested the paper statements be sent along with a complete statement of payments made to date. CCS sent the requested information. My current statement minimum payment amount is $43.05. I make payments that vary from $50-$300 monthly and I have NEVER missed one payment.
The website also directed me to contact the agency to make a payment if I could not make the payments stated on the website. I have already made my arrangements prior to them changing their website. I will pay the amount I determine no less than the minimum due if I am not able to pay what CCS is demanding. I will not call personally unless I take my complaints as high up their corporate ladder as possible and my online complaints will continue. The website is for online payments. If I wanted to make mail payment I could have done so all along.
I made several attempts to make a payment on 12/30/16 and all were rejected by the website. The website also states I have made no previous payments when I have been making payments without fail since May 2015.
Credit Consulting Services Inc Reviews
Credit Consulting Services Inc updated their website to force consumers to make recurring payments at amounts CCS decides. I have a Term of Agreement dated May 19, 2015, to pay $43.05 per month. The CCS website violates my Term of Agreement with the agency. The website leaves no minimum payment options. I made several attempts to make a $50 non-reoccurring payment. The website REFUSED every attempt. I have been making regular monthly payments in different amounts (never less than the T of A) since I started paying off the debt.
Credit Consulting Services Inc. stopped sending me monthly paper statements claiming the statements were being redirected back to their agency. I have not had ANY of my other mail sent back to the senders. I called last month in November and requested the paper statements be sent along with a complete statement of payments made to date. CCS sent the requested information. My current statement minimum payment amount is $43.05. I make payments that vary from $50-$300 monthly and I have NEVER missed one payment.
The website also directed me to contact the agency to make a payment if I could not make the payments stated on the website. I have already made my arrangements prior to them changing their website. I will pay the amount I determine no less than the minimum due if I am not able to pay what CCS is demanding. I will not call personally unless I take my complaints as high up their corporate ladder as possible and my online complaints will continue. The website is for online payments. If I wanted to make mail payment I could have done so all along.
I made several attempts to make a payment on 12/30/16 and all were rejected by the website. The website also states I have made no previous payments when I have been making payments without fail since May 2015.