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report scamCountry | United States |
State | Florida |
City | Coral Springs |
Address | 2160 N University Dr |
Phone | 954-753-1800 |
Website | http://www.coralspringsanimalhosp.com/ |
Coral Springs Animal Hospital Reviews
We have been loyal customers for more than 20 years at Coral Springs Animal Hospital. NO MORE!!! We have complained about the receptionist, JESSICA to often. She is a rude, unempathetic, nasty witch. This has been ongoing for to long. Coral Springs Hospital administration has been made aware of this problem and has done nothing about it. Last week she yelled at my wife (recorded call) during an emotional phone conversation regarding the possibility of putting our dog to sleep. Thanks Coral Springs Animal Hospital.
On November 15th 2015 my wife took are great dane puppy in because he was showing signs of fatigue unfortunately I was on state at the time I did get a chance to speak with dr. Dreyfuss she did explain that the dog was in critical condition and it she had to run a bunch of tests and she would tell me more in approximately 30 minutes she said that it would cost us $700 so I agreed fast forward 30 minutes later she called and told me that the blood tests didn't help determine any type of problems with the puppy she suggested that they treated her overnight at the cost of anywhere between 1000 and $2,000 several minutes later my wife felt he wasn't right snuck into the back
I found the puppy in fine condition and sent me a video of the puppy running around and playing when I called back and question the staff they got loud and belligerent stating that we owe them $2,100 I was unable to get any type of answers as to why there was a $2,100 bill I refuse to pay that amount the doctor and the staff was misleading and very dishonest I agreed to pay the seven hundred and some dollars although I feel that even at that amount I wouldn't being ripped off at this point they're telling me they will hold our puppy until we pay $2,100 and refuse to explain or itemized the cost I will be reporting them to the Better Business Bureau tomorrow
and I do not recommend this place to anybodythey are refusing to release our puppy for the $790 that they originally quoted us how is short visit without any type of surgery or major action could cost $2,100 amazes mewhen asked how our puppy was running around I do have the video of our puppy running around if you would like to see it please email me at [email protected] and find out several minutes after we were told he was in ctitical condition and the the staff and the doctor simply explained it and I quote it's a miracle that's no joke that's what they told us it's a miracle they preformed a miracle.