Beware. This ad came up on my Facebook feed for a company selling canvas artwork. They show it beautifully hanging on a wall in the photos. I order this wall art as a Christmas gift for my husband and what I received came from China 2 weeks later. It was a roll of canvas papers with blurry copied photos printed on the cheap canvas. I immediately write the company because there is no phone number to reach anyone. They ask me to send them photos of the photos. I took all the photos required trying to get a refund for this cheap piece of crap and they reply telling me "it's not that bad". Are you serious? Not that bad??? Why would I spend $62 on a photo that was "not that bad" meanwhile this photo was so blurry and aweful and it has a disgusting smell of chemicals. I have tried multiple times reaching out to them only via email because apparently there is no phone number and I've asked to speak to someone by phone but I keep getting ignored.
Now it seems as though they stopped responding to me. On their website it states 100% satisfaction guaranteed. Well I am no where near satisfied and they haven't offered me even an exchange. They have offered me nothing and all they respond with is that it's not that bad. I also used PayPal to pay and they will not refund my money after disputing the transaction they closed the complaint. The payment also went to a man by the name of Luu Haan not Center Workshop as they have called themselves on their website. This was a complete scam. Please do not do business with this man. He is a theif. And I know they are in China because I only get responses while I am sleeping in the US.
I made an Order with CenterWorkshop.com for a large set of HD prints. Their website claims to ship within 5 business days, but to allow up to 2 weeks for delivery. I waited 4 weeks before I first contacted them via Thierry support email address. I waited 10 days and received nothing from them. I sent another email stating if I did not get a reply within 10 days I would seek a refund through PayPal. It has been 6 days since that email, and I googled to see if others had this same problem. I can honestly say I wasn't surprised to find other people having the same problem as myself. It's sickening all the speech about being a family oriented company on their website. What a horrible way to treat people. I just hope that since my order status says unfulfilled that I can get my money back through PayPal.
On December 10th the ad for centerworkshop showed up on facebook. They were offering all these cool wall prints of The Lord of The Rings movies. So I checked it out. The website looked good, The return policy etc all looked good so I ordered one for my son. Thinking it would get here by Christmas. Shipping info said international it would take about 2 weeks but domestic 4 days! I received an email from them, just a system generated one saying my puchase had been accepted and I would be notified when my oroduct shipped. It also said shipping would would be domestic so I wad thrilled. But I never received another email. I emailed the support email, I filled in the "contact us" message email on their site. I have sent alteast 6 emails and not one response. When I sign in one their site to check status my order says unfulfilled yet I have received no response or refund. I am going to have to go to my bank to file a fraud claim. Do Not Buy From This Company!
CenterWorkshop Reviews
Beware. This ad came up on my Facebook feed for a company selling canvas artwork. They show it beautifully hanging on a wall in the photos. I order this wall art as a Christmas gift for my husband and what I received came from China 2 weeks later. It was a roll of canvas papers with blurry copied photos printed on the cheap canvas. I immediately write the company because there is no phone number to reach anyone. They ask me to send them photos of the photos. I took all the photos required trying to get a refund for this cheap piece of crap and they reply telling me "it's not that bad". Are you serious? Not that bad??? Why would I spend $62 on a photo that was "not that bad" meanwhile this photo was so blurry and aweful and it has a disgusting smell of chemicals. I have tried multiple times reaching out to them only via email because apparently there is no phone number and I've asked to speak to someone by phone but I keep getting ignored.
Now it seems as though they stopped responding to me. On their website it states 100% satisfaction guaranteed. Well I am no where near satisfied and they haven't offered me even an exchange. They have offered me nothing and all they respond with is that it's not that bad. I also used PayPal to pay and they will not refund my money after disputing the transaction they closed the complaint. The payment also went to a man by the name of Luu Haan not Center Workshop as they have called themselves on their website. This was a complete scam. Please do not do business with this man. He is a theif. And I know they are in China because I only get responses while I am sleeping in the US.
I made an Order with CenterWorkshop.com for a large set of HD prints. Their website claims to ship within 5 business days, but to allow up to 2 weeks for delivery. I waited 4 weeks before I first contacted them via Thierry support email address. I waited 10 days and received nothing from them. I sent another email stating if I did not get a reply within 10 days I would seek a refund through PayPal. It has been 6 days since that email, and I googled to see if others had this same problem. I can honestly say I wasn't surprised to find other people having the same problem as myself. It's sickening all the speech about being a family oriented company on their website. What a horrible way to treat people. I just hope that since my order status says unfulfilled that I can get my money back through PayPal.
On December 10th the ad for centerworkshop showed up on facebook. They were offering all these cool wall prints of The Lord of The Rings movies. So I checked it out. The website looked good, The return policy etc all looked good so I ordered one for my son. Thinking it would get here by Christmas. Shipping info said international it would take about 2 weeks but domestic 4 days! I received an email from them, just a system generated one saying my puchase had been accepted and I would be notified when my oroduct shipped. It also said shipping would would be domestic so I wad thrilled. But I never received another email. I emailed the support email, I filled in the "contact us" message email on their site. I have sent alteast 6 emails and not one response. When I sign in one their site to check status my order says unfulfilled yet I have received no response or refund. I am going to have to go to my bank to file a fraud claim. Do Not Buy From This Company!
Worried
I ordered 3 weeks ago, have not received shipment and my card has been charged. I cannot reach anyone via email.
They haven't even started my order and still took my money. I have no way to reach them and they do not answer my emails.