1) Advertised one price, but it charged at higher price including hidden fees and non-refundable charges (it charged me $125.35 instead of the agreed fee of $71.40)
2) Made unauthorized charges to my credit card ($99) while the home alarm service was not connected.
3) Refused to refund when I canceled the service before any service was rendered.
4) After I disputed these charges to my credit cards, the bank investigated and returned me all the credits.
5) The company sent me an email and asked me to pay back $71.40 citing that I violated a contract with them. However, I did not sign any contract with them. On the invoice where the amount $71.40 was listed, it clearly stated that "... CANCEL ANYTIME BASIC MONITORING SERVICE ..."
6) The company conspired with the collection agency, Fidelity Information Corporation to inflate the disputed amount to 20 times (from $71.40 to $1,321.40) and reported me to two credit bureau agencies (Experian and Equifax).
Cencom Inc. Reviews
1) Advertised one price, but it charged at higher price including hidden fees and non-refundable charges (it charged me $125.35 instead of the agreed fee of $71.40)
2) Made unauthorized charges to my credit card ($99) while the home alarm service was not connected.
3) Refused to refund when I canceled the service before any service was rendered.
4) After I disputed these charges to my credit cards, the bank investigated and returned me all the credits.
5) The company sent me an email and asked me to pay back $71.40 citing that I violated a contract with them. However, I did not sign any contract with them. On the invoice where the amount $71.40 was listed, it clearly stated that "... CANCEL ANYTIME BASIC MONITORING SERVICE ..."
6) The company conspired with the collection agency, Fidelity Information Corporation to inflate the disputed amount to 20 times (from $71.40 to $1,321.40) and reported me to two credit bureau agencies (Experian and Equifax).