I purchased my car back in March 2019. I was referred to Ron by my husbands co-worker. We went in to purchase a used car. The current car we had began to give us troubles so we knew it was time for a new car. We owened the car so we traded it in and gave a additional deposit towards a used 2006 Toyota Highlander.
Upon buying my car I wasn't offered a warranty the car was a used card but Ron assured me that if there was any issues he would be sure to fix them.. They are a small business and I am all for giving people a chance but I couldn't be more disappointed and disgusted by the service I received. 1st off I went to register my car. Upon trying to pick up my tags I was told there was no emissions done on my car... In the state of GA its illegal to sell a car with no emissions... I was upset and reached out to Ron... I was met with no response... Shortly after that the back passengar window where my son sits stop working. Then it was the AC.
Our car was purchased when it was colder so there was no need for AC... Once May hit it was hot... We turned our AC on and it blew nothing but hot air... So we took it to get some coolant and the system charged. We found out the AC Line had a hole in it... We reached out to Ron, no response.. Called, left messages etc etc... We had to finally resolve to going to the DEALERSHIP... We were told they would fix it, they referred us to their mechanic... He said he would order the part and have it fixed in a week... That was in MAY... Its July and my car still isn't fixed.. I have been there on several occasions , spoken to Ronald Jr, the mechanic etc... Always being told they are working on it... Its a joke.. I am posting this to save someone the trouble and stress... I was given their word 3 times that my car would be fixed.. Still nothing, so I am resolved to handle this in other ways... PLEASE BEWARE purchasing a car from them... Check their rating on the BBB website and Google, do your research and protect yourself...
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I purchased my car back in March 2019. I was referred to Ron by my husbands co-worker. We went in to purchase a used car. The current car we had began to give us troubles so we knew it was time for a new car. We owened the car so we traded it in and gave a additional deposit towards a used 2006 Toyota Highlander.
Upon buying my car I wasn't offered a warranty the car was a used card but Ron assured me that if there was any issues he would be sure to fix them.. They are a small business and I am all for giving people a chance but I couldn't be more disappointed and disgusted by the service I received. 1st off I went to register my car. Upon trying to pick up my tags I was told there was no emissions done on my car... In the state of GA its illegal to sell a car with no emissions... I was upset and reached out to Ron... I was met with no response... Shortly after that the back passengar window where my son sits stop working. Then it was the AC.
Our car was purchased when it was colder so there was no need for AC... Once May hit it was hot... We turned our AC on and it blew nothing but hot air... So we took it to get some coolant and the system charged. We found out the AC Line had a hole in it... We reached out to Ron, no response.. Called, left messages etc etc... We had to finally resolve to going to the DEALERSHIP... We were told they would fix it, they referred us to their mechanic... He said he would order the part and have it fixed in a week... That was in MAY... Its July and my car still isn't fixed.. I have been there on several occasions , spoken to Ronald Jr, the mechanic etc... Always being told they are working on it... Its a joke.. I am posting this to save someone the trouble and stress... I was given their word 3 times that my car would be fixed.. Still nothing, so I am resolved to handle this in other ways... PLEASE BEWARE purchasing a car from them... Check their rating on the BBB website and Google, do your research and protect yourself...